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Medical Billing Patient Communication - Medical Billing Patients Springfield MA - Medical Billing Services – Charge Entry Services – Payment Posting – Deposit Reconciliation – Reporting

Patient Communication

Positive Results is dedicated to continuing your patient satisfaction levels throughout the billing process. We provide local phone numbers that direct your patients to our in-house call center, which accommodates all US time zones. We will contact patients directly for any missing billing information, when necessary. Bad addresses on patient statements are corrected, and soft collection calls are made prior to accounts being assigned to bad debt.